At Ally Pet Medical Center, we are committed to providing the highest quality care for your beloved pets. Our dedicated team of veterinary professionals takes pride in their work, and we aim to create a safe and respectful environment for both our clients and our staff. In order to maintain this standard of care, we have established a policy that outlines the mutual respect necessary to operate effectively.

Because the veterinary field has one of the highest suicide and burnout rates among professions, at Ally Pet Medical Center, we must prioritize the mental well-being of all our team members. To support mental and physical safety, enabling us to operate at our peak for you and your pets, we require all clients to treat our entire team with mutual respect and compassion, just as we treat you and your pets with compassion and care. The following behaviors will not be tolerated:

-         Verbal or physical abuse

-         Disruptive behavior

-         Profanity or disrespect

-         Intimidation tactics or making threats

-         Emotional blackmail

-         Allowing your pet to intimidate or threaten another person or pet

-         Discriminatory comments or actions

-         Failure to comply with the requests of our staff, including leashing/restraining your pet

-         Any form of harassment

We believe that fostering a mutually respectful relationship is essential for the well-being of your pet(s) and the success of our clinic. Failure to comply with the mutual respect policy may result in the termination of your relationship with Ally Pet Medical Center. Our commitment to providing a safe and respectful environment for all clients and staff members require us to take such measures in order to uphold our high standard of care.

Please know that we are always here to address any concerns or questions you may have. Should you have any questions about this policy or any other aspect of our service, please feel free to discuss them with our team. If you would like more information regarding the national mental-health crisis in the veterinary field, we encourage you to visit Not One More Vet at www.nomv.org.